Visitation Information

To ensure that the best infection prevention practices are observed and that all infection control measures are maintained in the facility, we are encouraging that all visitations be pre-arranged. Walk-ins may be accommodated at this time but with anticipation of delays as we continue to extend our efforts in keeping our residents and our staff safe. We greatly appreciate your patience and understanding. Please share this information with all the visitors from your party.

1.We do not restrict any visitations at this time. We offer outdoor visitation and indoor visitation. In an event of an outbreak, we will provide notification regarding the facility’s updates and any changes in our visitation guidelines. We will allow in-person visitations regardless of the visitor’s vaccination status. We also have virtual visits available in an event that a family member is unable to visit their loved ones.

2. We strongly recommend that all visits be pre-arranged to provide our team sufficient time to ensure that all preparations needed for your visit have been completed such as disinfection and cleaning of designated visitation areas, and replenishing of our PPE supply and other sanitation needs. Please click the REQUEST VISITATION NOW link at the bottom of the page to schedule your visitation appointments. You may also email us at visitation@sunnysidenursing.com and our staff can assist you with any inquiries regarding visitation. Suggested visiting hours are from 10 AM to 7 PM. 

3. Any visitor entering the facility, regardless of their vaccination status must be screened for fever and COVID-19 and or other respiratory symptoms, wear an appropriate facial covering, and perform hand hygiene in the facility. We would require all of our visitors to comply with our infection prevention and control program to ensure the safety of our residents, employees, and our visitors as well. We require the following from all of our visitors:

1. 1. Parking is available behind our facility off of 228th street and we request visitors check in with our screeners at our back entrance before their visit. It is highly recommended that you check-in 10-15 minutes before your scheduled time to maximize visitation times.

1. 1. 1. Wait times may vary depending on the number of visitors and/or zones being visited, and according to LADPH guidelines.
      2. If you are unable to make your scheduled visit, please notify us as far in advance as possible (24 hours or more preferred) by emailing visitation@sunnysidenursing.com. If you booked online, please follow the cancellation link in your confirmation email.

b. A COVID-19 test result (either rapid/PCR) on a sample taken within 48 hours (2 days) for PCR test and 24 hours  (1 day) for rapid test prior to the scheduled date of visit. Proof of the test results must be presented upon entry to the facility and prior to visiting the patient. If a recent COVID-19 test result is unavailable, we offer rapid testing for COVID-19 in our facility at no cost. Those that have tested positive within the last 90 days from the date of visitation are exempted from testing but will be requested to show proof of positive test results for verification prior to entry. Compassionate care visitors and all outdoor visits are exempted from this testing requirement.

c. Regardless of the vaccination status, all visitors must be screened accordingly before seeing their loved one and all residents must maintain compliance with the facility’s infection prevention and control precautions with emphasis on proper masking (only medical grade or surgical mask/N95 respirator is allowed, cloth masks is not allowed in the facility) and PPE use.

d. Upon entry and exit, we require that all visitors be screened by the screening area for fever and a completion of a symptom based questionnaire which includes but is not limited to an inquiry on COVID-19 vaccination status, recent exposure and recent travel. If a visitor is symptomatic upon screening or has been in close contact with a confirmed positive case, the facility would have to reschedule the visit and a follow up from our Infection Preventionist will be completed. Please be informed that further information may be requested for the purpose of contact tracing.

e. A visitor’s name tag will be provided by the receptionist post screening at the screening area. All visitors must keep their name tags on at all times.

f. Proper PPE use is required at all times during the visitation in all areas in the facility especially our resident care areas. A medical grade or surgical mask/respirator and an eye protection such as goggles and face shield (whichever is applicable) will be provided post screening if/when needed and are made available in each isolation cart respectively. Regardless of the vaccination status, proper PPE use must be observed at all times. We currently require proper masking for all staff and visitors that come to the facility regardless of vaccination status. We may ask a visitor(s) to leave the facility’s premises and or prohibit entry for any visitor(s) that will refuse and or be observed non-compliant with our infection prevention and control guidelines, and/or as outlined by Los Angeles County Department of Public Health: COVID-19

g. For all initial visits, a brief orientation and information sheet may be provided post screening to ensure that we are able to provide all necessary resources for all visits.

4. For compassionate care visits such as end-of-life care and or designated essential caregivers, please feel free to call the facility to inform us of your visit so we may make arrangements as necessary. 

5. All visitors should maintain 6 feet or more of physical distancing. Fully vaccinated visitors of fully vaccinated residents may have brief, limited physical contact with the resident without mask on during in room visitation (e.g. brief hug, holding hands). For fully vaccinated residents and visitors/family members visiting outdoors for therapeutic stay or visitation, we may allow our resident and said visitors/family members to have their mask off with physical contact maintaining a minimum of 6 ft. distance from other fully vaccinated residents and visitors/family members.

• Special circumstances.

• • Children ages 2 and up may be allowed entry and must be supervised at all times. No COVID-19 testing will be required for visitors of ages 5 and below but we encourage that children be assisted with hand hygiene, respiratory hygiene and maintaining social distancing.
  • Cloth masks may be allowed only for visitors ages 5 and below.
  • Visitors may be allowed to bring food for the resident but must check in at the nurse’s station to ensure that the food is safe for the resident to consume such as if it is clinically appropriate as the care team needs to consider any applicable dietary restrictions. Due to the risk of possible food borne illness, we encourage that food brought in must be for immediate and or same day consumption only. Please contact the facility for guidance for non-perishable items.
  • We do not allow sleepovers/overnight stay for general visitors.
  • Out on pass with family members/designated caregivers resumed and may be allowed with doctor’s clearance. We encourage residents and family members to observe best infection prevention and control practices regardless of vaccination status.

 COVID-19 Warning

An inherent risk of exposure to COVID-19 exists in any public place, including Sunnyside Nursing. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and persons with underlying medical conditions are especially vulnerable. By visiting Sunnyside Nursing and Post-Acute Care, you voluntarily assume all risks related to exposure to COVID-19.

Please help us keep everyone safe!

Thank you so much!