Visitation Information

 

To ensure that the best infection prevention practices are observed and that all infection control measures are maintained in the facility, we are encouraging that all visitations be pre-arranged. Walk-ins may be accommodated at this time but with anticipation of delays as we continue to extend our efforts to keep our residents and our staff safe. We greatly appreciate your patience and understanding. Please share this information with all the visitors from your party.

We do not restrict any visitations at this time. We offer outdoor visitation and indoor visitation. In the event of an outbreak, we will provide notification regarding the facility’s updates and any changes in our visitation guidelines. We will allow in-person visitations regardless of the visitor’s vaccination status. We also have virtual visits available in an event where a family member is unable to visit their loved ones.

We strongly recommend that all visits be pre-arranged to provide our team sufficient time to ensure that all preparations needed for your visit have been completed such as disinfection and cleaning of designated visitation areas and replenishing of our PPE supply and other sanitation needs. Please click the REQUEST VISITATION NOW link at the bottom of the page to schedule your visitation appointments. You may also email us at visitation@sunnysidenursing.com and our staff can assist you with any inquiries regarding visitation. Suggested visiting hours are from 10 AM to 7 PM. 

Any visitor entering the facility, regardless of their vaccination status must safely self-screen for COVID-19 and or other respiratory symptoms, wear an appropriate facial covering, and perform hand hygiene in the facility. We require all visitors to comply with our infection prevention and control program to ensure the safety of our residents, employees, and visitors.

Parking is available on Vermont in front of the facility and behind our facility off 228th street.  We request visitors to enter the facility through the front entrance and check in at the front lobby on the designated iPads. It is highly recommended that you check in 10-15 minutes before your scheduled time to maximize visitation times.

Wait times may vary depending on the number of visitors and/or zones being visited, and according to LADPH guidelines.

If you are unable to make your scheduled visit, please notify us as far in advance as possible (24 hours or more preferred) by emailing visitation@sunnysidenursing.com. If you booked online, please follow the cancellation link in your confirmation email.

If a visitor is symptomatic upon self-screening or has been in close contact with a confirmed positive case, PLEASE DO NOT PROCEED with the visit. The facility would have to reschedule the visit and a follow up from our Infection Preventionist will be completed if necessary. Please be informed that further information may be requested for the purpose of contact tracing.

Visitor name tags will be available next to the check in station or at the receptionist’s desk.

All visitors must keep their name tags on at all times.

For all initial visits, an information sheet may be provided to ensure that we are able to provide all necessary resources for all visits.

For compassionate care visits such as end-of-life care, where multiple family members may need to visit at one time, please feel free to call the facility to inform us of your visit so we may make arrangements as necessary.

All visitors regardless of vaccination status may have physical contact with the resident they will be visiting with masks on during in-room and outdoor visitation (e.g., hug, holding hands).

All visitors in common areas such as the Lobby must maintain 6 ft social distancing from other visitors and residents not in the visitation party.

 

RESIDENTS IN GREEN ZONE/COHORT Residents who do not present with any symptoms and COVID-19 recovered residents:

Visits for residents who share a room can be conducted in a separate designated visitation area by our lobby or an assigned space in the dining/activity room if/when available following the area’s occupancy limit. If/when possible, we may allow in-room visits with the roommate not present in the room. Please feel free to inform us of any accommodations you may need, and we will gladly assist you.

SYMPTOMATIC RESIDENTS (PUIs) Symptomatic residents and those that have been identified as COVID-19-exposed individuals:

In-person visits are allowed for residents that are symptomatic. We offer and have virtual communications available at any time for family members and or friends that would like to connect with their loved ones. Please feel free to inform us if any other accommodation is needed and we will assist you with the necessary arrangements.

RESIDENTS IN RED ZONE/COHORT Active COVID-19 residents:

In-person visitation is allowed at this time for residents in isolation due to an active COVID-19 diagnosis with strict implementation of physical distancing of 6 ft. Guidance may change on a case-to-case basis with considerations of the safety and well-being of the resident and the visitor(s). We also offer virtual communications available at any time for family members and or friends that would like to connect with their loved ones.

 

  • Special circumstances.
      • Children ages 2 and up may be allowed entry and must be supervised at all times. We encourage that children be assisted with hand hygiene, respiratory hygiene and maintaining social distancing.
      • Cloth masks/and or no mask may be allowed only for visitors ages 5 and below.
      • Visitors may be allowed to bring food for the resident but must check in at the nurse’s station to ensure that the food is safe for the resident to consume such as if it is clinically appropriate as the care team needs to consider any applicable dietary restrictions. Due to the risk of possible food borne illness, we encourage that food brought in must be for immediate and or same day consumption only. Please contact the facility for guidance for non-perishable items.
      • We do not allow sleepovers/overnight stays for general visitors.
      • Out on pass with family members/designated caregivers resumed and may be allowed with doctor’s clearance. We encourage residents and family members to observe best infection prevention and control practices regardless of vaccination status.

 

 

 COVID-19 Warning

An inherent risk of exposure to COVID-19 exists in any public place, including Sunnyside Nursing. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and persons with underlying medical conditions are especially vulnerable. By visiting Sunnyside Nursing and Post-Acute Care, you voluntarily assume all risks related to exposure to COVID-19.

 

Please help us keep everyone safe!

Thank you so much!


Click the links below to learn more:
Protect yourself and others button    Stop the spread of germs button
Don't forget to wash button    Symptoms of covid button

Thank you for reading the rules and guidelines. All visitors must read, understand and agree to follow the above rules and guidelines before requesting a visitation.  In order to schedule your visit you will need to know the current room and bed number of the resident.  (Example: 100A)  Please contact us if you need that information.